Following months of preparation, last week we successfully transitioned to the new ISO 9001 standard and were accredited with 9001:2015 certification.
All areas of the business were independently audited, with all of procedures assessed and compliance verified.
Our quality management system ensures that we:
• Meet or exceed the requirements and expectations of our customers
• Continuously monitor, measure and improve customer satisfaction
• Continuously monitor, measure and improve our own performance
ISO:9001 certification means that commercial clients and public sector clients in interpreting and translation alike can rest assured that our quality management systems are best-in-class.
For any further information on internal procedures do get in touch with Dawn Wall on dawn.wall@prestigenetwork.com