We believe it matters even more. Here’s why…
We all accept online transaction fulfilment as today’s norm, but many successful B2B services depend on a closer interaction between client and vendor.
Professional translation and localisation services fit this profile, as the best results are invariably the outcome of a deep understanding of precisely what the client needs to achieve.
Why do we need to speak?
Filling in the form on our website is an excellent starting point for a successful and long-lasting relationship.
Often that initial request will be for ‘a translation’. That’s quite understandable; much of what we do is viewed as ‘translation’. But if we interpreted every request literally, we would have many frustrated clients!
Sometime ‘translation’ turns out to be interpreting, sometimes it’s marketing or advertising copy adaptation or eCommerce, eLearning or software localisation.
Hence, we try to speak direct – not to sell, but simply to establish exactly what’s needed and often to share our expertise.
Service matters
It really does.
We’ve been delivering translation excellence for 30 years. So, it’s part of our corporate DNA.
Making the relationship the personal responsibility of a dedicated Account Manager also means we develop a real interest in our client’s business communication needs that goes way beyond even the best online transaction.
We think proactive, not simply reactive. This means that we can respond faster with the right translation solution at the right price when a quick response is needed.
It also means that our clients benefit from improving translation quality and efficient use of budgets.
That’s part of our service.
On time, every time
That’s our goal. Our team of experts has been honed to deliver a service that can be trusted – from initial cost quotation through to final delivery. Our clients’ needs will be managed to the highest standards to keep their business moving.
Added value
For us, ‘adding value’ means creating an efficient, trouble-free extension of a client’s business. One that can share goals and responsibilities ensuring that ad-hoc or enterprise language services reduce client-side workload and costs.
Of course, the range of services Prestige Network provides also add value by creating a one-stop resource for integrated language services, that make businesses run smoother.
