As a cornerstone of healthcare in a diverse nation, the NHS requires language services to ensure equitable access to medical care for all residents, regardless of their linguistic background. Effective communication is paramount in healthcare to ensure accurate diagnosis, treatment, and patient education.

As a trusted partner to numerous NHS Trusts, Prestige Network understands the need for accuracy and clarity of translations and interpreting, maintaining patient confidentiality, cultural sensitivity, and the timely availability of these services.

Ensuring that medical professionals have access to high-quality language support can significantly reduce potential medical errors, enhance patient trust, and promote holistic patient care in an increasingly multicultural society.

Interpreting and translation services in the NHS

• Face-to-face interpreters between patients and care providers
• Telephone and video interpreting is a cost-effective method for simple appointments where uncommon languages are required and where face-to-face is not possible
• British Sign Language (BSL)
• Translating patient care leaflets, signage, and information documents into other languages or into ‘Easy read’ style.
• Transcribing sensitive documents and phone calls

What’s special about our interpreters?

Trained linguists provide the missing link between patients with limited English and their healthcare team. Our native-speaking medical interpreters are accustomed to working in stressful, highly emotive environments and are trained to be impartial. They have undertaken Safeguarding training, including:

• Deprivation of Liberty Standards
• Safeguarding Vulnerable Adults
• Safeguarding Children (Level 2)

What about our NHS translators?

Our translators are similarly skilled and experienced and are aware of the demands of medical translation; each document is analysed with precision and care to ensure accuracy to the source.