Privacy Policy

Prestige Network Limited (PNL) is committed to respecting the privacy of all visitors to our website, clients, and other contacts. This Privacy Policy explains how we collect, use, store, and protect information, and applies only to living, identifiable individuals.

 


Information We Collect

We may collect the following information:

  • Name, title, address, contact details (email, phone)
  • Demographic data (postcode, preferences, interests)
  • Other information relevant to surveys, enquiries, or offers

From clients, applicants, and collaborators:

  • Details and context of proposed work or opportunities
  • Employment history and qualifications
  • Right-to-work documentation
  • References and compliance data (e.g., DBS checks)

Automatically via our website:

  • Cookies and IP addresses for website analytics and functionality
  • Browser and device information

Note: You can manage cookies via your browser settings; some are essential for website functionality.

 


How We Use Your Information

We process your data for specific purposes, including:

  • Delivering and improving our translation and interpreting services
  • Complying with legal and regulatory obligations
  • Managing job applications, complaints, or feedback
  • Internal business administration and record-keeping

We may also use your data for marketing or research purposes, such as:

  • Sharing information about services, events, or special offers
  • Conducting market research

You can opt out of marketing communications at any time by contacting us at:

  • Customers: sales@prestigenetwork.com
  • Interpreters: interpreting@prestigenetwork.com
  • Translators: recruitment@prestigenetwork.com

 


Lawful Basis for Processing

PNL processes personal data only when lawful. Typical bases include:

  • Legitimate business interests (e.g., client engagement)
  • Consent for marketing and promotional activities
  • Contractual necessity (e.g., providing services you request)
  • Legal obligations (e.g., verifying identity, right to work)
  • Vital interests (e.g., safeguarding your health and safety)

Special categories of personal data (e.g., health, ethnicity, political beliefs) are processed only with an additional lawful basis.

 


Disclosure and Protection

Your information is primarily stored and accessed in the UK. In some cases, data may be processed by third-party providers, including cloud platforms and service suppliers, which may operate inside or outside the EEA.

We may also disclose data if required by law, court order, regulatory authority, or during corporate mergers or restructuring.

PNL implements appropriate physical, electronic, and managerial safeguards to protect your data.

 


Cookies

We use cookies to improve website functionality, analyse traffic, and tailor user experience. Cookies do not access your personal files. You may disable cookies via your browser settings, but this may affect website functionality.

Third-party services using cookies:

  • Google Analytics
  • Twitter
  • reviews.co.uk
  • tawk.to
  • Albacross

Albacross processing: Personal data (IP address, domain info) is used for lead identification and ad targeting. Consent can be withdrawn at any time by contacting PNL or Albacross directly:
Albacross Nordic AB
Kungsgatan 26, 111 35 Stockholm, Sweden
Company reg. no: 556942-7338

 


Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please review their privacy statements.

 


Your Rights

Under GDPR and the Data Protection Act 2018, you have rights regarding your personal data:

  • Access your personal information
  • Correct inaccurate or outdated information
  • Request deletion of personal data
  • Restrict processing of your data
  • Object to processing
  • In certain cases, request data portability

Where processing is based on consent, you may withdraw consent at any time.

To exercise your rights, contact:

  • Customers: sales@prestigenetwork.com
  • Interpreters: interpreting@prestigenetwork.com
  • Translators: recruitment@prestigenetwork.com
    Or write to: Prestige Network Limited, York House, 68/70 London Road, Newbury, Berkshire, RG14 1LA

You may also lodge a complaint with the Information Commissioner’s Office if you believe your data rights have been violated.

 


Changes to This Policy

PNL may update this policy periodically. Please check this page regularly to ensure you are happy with any changes. We will not use your personal data inconsistently with the purposes for which it was collected without notifying you.