About the Client:
A well-known recruitment company.
A well-known recruitment company is working with a UK Government department to provide a large number of temporary personnel across the UK, conversant in the key languages spoken in the area in which they would be working.
The recruitment company had the skills to find the right staff, but did not have the language expertise to test the applicants’ proficiency in the languages which they said they could speak.
Any attempt to check their language competence in-house was exacerbated by the sheer number of languages that were required across the whole of the UK.
The company had plenty of time to find the correct people, assuming that they were honest about their level of competency.
The job which their new staff were asked to speak and interpret was relatively straightforward, along the lines of introducing themselves, enquiring whether a form had been completed and if not, helping the person to understand anything outstanding and to complete the form.
In order to meet our client’s challenge, we offered language-proficiency-testing in any of the languages and dialects which they requested. We conducted this testing either through an individual telephone conversation or video call in English and the chosen language, or at a chosen location for group sessions.
The interviews were as informal or formal as required, and focused on the key phrases and the type of conversation in which the applicants would be likely to engage.
The client is delighted to have a single partner for this project who is already a supplier under the CCS (Crown Commercial Service), and who can provide such a wide range of languages.
Find out more
Get in touch via firstname.lastname@example.org if you have a need to test the language skills of your existing or prospective staff. We can offer delivery on demand, online, at a chosen location or by phone or video call. We have experts available in over 200 languages, and can check language proficiency from very simple understanding to fluency in highly technical subjects – as you require.