Overseas Translation Project Manager

Job Title

Overseas Translation Project Manager


Reports To:

Client Services Director


Location:

Outside of the UK in Europe or in different time zones. Particularly interested in candidates from Romania, Poland, Bulgaria and Germany.


Brief Description:

We are a leading translation and interpreting company established for 25 years and provide language services to both the Public and Commercial Sectors including major blue-chip clients.

Following significant growth during the last 2 years, we are looking to expand our Project Management Team and are seeking an overseas Translation Project Manager with Trados as well as Account Management experience.

This is a client focused role where you’ll be managing small to medium size translation projects for our large array of clients and you will also develop new business leads in a specified region and conduct research to identify potential new prospects.

The ideal Translation Project Manager should be a self-starter, have a minimum of 2 years’ experience in a similar role, and must be outgoing and results-focussed.


Duties & Responsibilities:

  • To assist the sales team with quotations, providing pre- sales process support, advice and analysis of files.
  • To discuss and understand each client’s specific requirements and to offer advice if necessary.
  • To prepare files for translators, ensuring best project preparation and set up.
  • To assign translators to specific projects and issuing of Purchase Orders.
  • To manage multiple translation projects simultaneously, liaising with clients and suppliers on current and forthcoming projects.
  • To ensure that all the correct quality checks are taken on each project to ensure compliance with ISO quality standards.
  • To complete a PM check on translations in line with in-house quality procedures.
  • To provide finance with the necessary information to invoice the client on completion of each project.
  • Recruitment of new translators including pre-qualification and rate negotiation.
  • To manage the relationships with the translators ensuring we are receiving best quality and price.
  • To deal with client enquiries and complaints ensuring that they are resolved to a satisfactory outcome.
  • Conduct research and identify potential new clients

Education

  • A Bachelor’s Degree in foreign languages, Translation Studies or equivalent.
  • Fluency in English, both written and spoken.
  • Fluency in one or more languages other than English.

Essential Skills:

  • Project management experience in the language industry.
  • Excellent telephone manner with a focus on customer service.
  • First class organisational and co-ordination abilities.
  • Excellent attention to detail.
  • Time management essential to meet tight deadlines.
  • Must have excellent computer skills with an advanced knowledge of Microsoft office.
  • Knowledge of Trados is essential.
  • Ability to work in a deadline driven environment
  • Able to work independently, without full-time hand holding due to the remote working.

Desirable Skills:

  • A background within customer service.
  • Knowledge of DTP packages would be desirable.
  • Knowledge of Adobe Products a distinct advantage.

Attributes:

  • A flexible, enthusiastic and positive attitude.
  • Ability to keep calm under pressure.
  • Very good at multi-tasking.
  • A natural passion to provide a consistent high level of customer service.
  • A team player with a helpful disposition, yet enjoys taking own initiative and can work independently.
  • A confident, innovative and methodical approach to all duties.

Salary:

Please specify your salary requirements.


Other Information:

  • Full, clean current driving licence – advantageous
  • 37 hours per week but able to work outside normal hours when required
  • Travel within UK may be required

Hours of Work:

37 hours per week (may include weekends)


How to Apply

Please forward your CV and Covering Letter to careers@prestigenetwork.com