Account Manager

Job Title Account Manager – Translation and Localisation Services
Reports  to: Director
Location Head Office, York House, 68/70 London Road, Newbury, Berkshire RG14 1LA.

Home based working may be considered for the right candidate, as the role requires travelling within the UK.

Brief Description

 

• To source, target and win new business within allocated existing and lapsed accounts
• To identify, qualify and build solid, high-level relationships within those accounts in order to sell our services and to meet financial targets
• Minimum of 3 years’ experience in Sales account management
• Prepare sales report
Duties and Responsibilities

 

• To recognise business needs, to develop and present proposals, always working towards providing the solution to the client
• To assist the sales team in following up and qualifying new business enquiries through telephone calls and email
• To retain and grow our customer base across selected sectors whilst establishing, developing and maintaining productive relationships with allocated accounts
• To be responsible for lead generation and appointment setting for your accounts and assisting the New Business team as required.
• Research and evaluate new business opportunities (Internet and using own initiative)
• Maintain accurate information on CRM system (Salesforce) and on the network
• To manage the full sales cycle, working towards agreed sales targets and within the company’s culture
• Forecast and track key account metrics
• To establish good working relations with all departments within the company to increase the service effectiveness and business efficiency
• Attend networking events
Person Specification and Behaviour • A “hands on” and “can do” approach
• Self-motivated – driven to achieve targets
• Drive and enthusiasm
• Flexible and willing to travel occasionally
• Ability to work in a team
• Support other members of the Sales Team
• Organised with the ability to self – manage
• Excellent communication skills, both verbal and written
• A natural communicator
Essential Skills • Negotiation & presentation skills
• Commercially astute
• Ability to close business deals
• Strong sales experience
• Focus on client retention and improving the customer experience
• Experience working with a CRM System, ideally Salesforce.com
• Drivers licence essential
Preferable Skills • Sales experience selling a service rather than a product
• Demonstrate a clear understanding of the language services industry
• Previous industry experience preferred, but not critical
Hours of Work 37 hours per week
Monday – Thursday 9.00 am – 5.30 pm,
Friday – 9.00 am – 5.00 pm
Salary & Benefits Competitive salary
Company bonus scheme
Pension
Life Insurance
NHS Top Up
Various discounts at many local retailers and restaurants

How to Apply

Please forward your CV and Covering Letter to careers@prestigenetwork.com

 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

Prestige Network is an Equal Opportunity Employer.