Prestige Network The Language Specialists - Translation Interpreting
Prestige Network Public Sectors

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How We Work With Local Authorities

"We are based in Folkestone, a few minutes away from the Channel Tunnel and only a few miles away from the ferry port of Dover and regional airports. Our location, coupled with a growing population for whom English is not their first language means that we have a frequent need for language services across a whole raft of disciplines, including customer service, housing, and revenue and benefits. Our requirement spans a range of languages, including Czech, Spanish, Slovak and Polish.

"Our need for language services is growing all the time so that we now find ourselves wanting an interpreter on a daily basis. To us it's important to be able to use a company which can provide interpreters instantly because much of our work means that we need to handle an issue as it happens - that gives us the confidence to keep going back to Prestige Network time and again."
Shepway District Council

Supporting Local Authorities

Asylum Seekers

Asylum seekers and other non-English speaking residents who have been living in the UK for a while find that effective communication is crucial and can contribute to resolving cultural and language divisions in communities.

It's clear that language difficulty is one of the integration problems faced by immigrant communities (confirmed in a report by the Department of Communities and Local Government in 2009) and the challenge for local authority staff is to provide a seamless service to immigrant communities.

Translation and interpreting services therefore give people access to the support they need, so that non-English speaking residents are not neglected and have access to local authority services in the same way as other residents.

Asylum seekers (asylum is protection given by a country to someone fleeing persecution in their own country) and other non-English speaking residents need access to a broad range of local authority services such as adult social care, children’s services and housing, just like any other sector of the population.

Location can play a significant part in the pattern of concentration of immigrant communities, which can be influenced by complex reasons including access to facilities.

That's where Prestige Network comes in: through our range of services, we can enable people to say what they want, to understand what is going on around them and to feel connected to others. Prestige Network’s support can help local authorities to step up to the plate in making their services accessible to asylum seekers in the UK and other non-English speaking residents.

Working with local authorities around the UK, we take the worry and hassle away by providing a "one stop number 01635 866888" for all language needs - from translating brochures, providing Palentypists, to interpreting (both face-to-face interpreting and telephone interpreting) in all languages, including British Sign Language (BSL).

For more details check out how we work with local authorities.