Interpreting – Frequently Asked Questions

Yes. We have interpreters who are experienced in fields such as legal and court interpreting, medical interpreting, business and British Sign Language interpreting amongst others.

We always match the interpreter to your needs so if you have a specific subject and certain terminologies which you will be using, please let us know and we will endeavour to find a linguist with experience in the field you are covering.

No. We have around 7000 linguists based all over the country. However, we always source your nearest available interpreter.

Yes. Please phone 01635 866 888 for details or email us at sales@prestigenetwork.com

An example of face-to-face interpreting operating in the field can be taken from a recent case study where we were provided a Spanish interpreter to a hospital A&E department. The interpreter was needed to explain an emergency procedure to a critically ill patient.
We have placed face-to-face interpreters in many different environments from legal situations to medical emergencies.
Prestige Network offers this service 24 hours a day, 7 days a week all over the UK.
To obtain information regarding our rates, and to have any further questions answered, you can contact us by telephone on 01635 866 888 or you can fill in our online enquiry form.
An industry that is arranging a conference or seminar with a multi-national presence will find it of great advantage to utilise the skills of simultaneous interpreters. Highly trained in over 200 languages, our interpreters are able to provide the resource to relay messages simultaneously to the audience as they are delivered by the speaker. This form of interpreting can be also be utilised to convey messages in sign language.
A key advantage to providing simultaneous interpreting is that it provides organisations with the facility to reach audiences that previously may have been inaccessible without such a service, thus allowing easy discourse between individuals and groups.
During long periods of interpreting (i.e. during conferences) the interpreter is likely to need regular breaks. If this is not possible, we advise you to book more than one interpreter so they can alternate to prevent lapses in concentration.
We usually recommend that for conferences you contact the venue as they often have arrangements in place for headsets etc. If this is not possible we can take care of this for conferences held in mainland Britain.
To obtain information regarding our rates, and to have any further questions answered, you can contact us by telephone on 01635 866 888 or fill in our online enquiry form.
This method of interpreting allows a telephone call to facilitate interpreting between two or more parties who speak differerent languages. It means that the interpreter and/or the other parties do not have to be in the same physical location. This can allow the interpreting service to be provided at short notice as travel time for the interpreter is not a factor. It would also allow an international conference call between groups or individuals that do not share a common language.
Telephone interpreting may used for conference calling, where one or more participants on the call have specific language needs or situations where interpreting services need to be provided quickly.If you require interpreting services at short notice or if your organisation holds conference calls between groups of different nationalities, a telephone interpreter will enable individuals to communicate with one another without a language barrier.
Telephone interpreters are available 24 hours a day, 7 days a week. The service operates on a pay-as-you-go basis. We offer a free advance-booking system, without fee’s applied, where members can contact us to arrange the call at a time specifically to suit. There is also the facility to allow for up to 15 individuals to participate in a single call.
Once you our registered to use our telephone interpreting services you will be given a 6 digit pin number, you will need this pin number when you call to speak with one of our interpreters, you will also need the language code you require an interpreter for.
From dialling our telephone interpreting phone number it should not take longer than 60 seconds, however in the case of rarer languages this can take up to 2 minutes.
Yes, but calls will be charged at your international rate.
We can supply you with a British Sign Language interpreter for any level. We only employ qualified BSL interpreters.
British Sign Language is a very complex language which can be quite physical. It can be tiring to both deliver and to interpret. It is for this reason that our BSL interpreters work in 1 and 1/2 hour sessions before having a break. Any full day BSL booking must therefore mean at least two linguists.
British Sign Language is just one sign language, we also provide services for Scottish Sign Language (SSL) and Irish Sign Language (ISL) as well as lip speakers, deaf/blind interpreters and palan typists (speech to text interpreters).
To obtain information regarding our rates, and to have any further questions answered, you can contact us by telephone on 01635 866 888 or fill in our online enquiry form.