Translation Project Manager

Job Title

Translation Project Manager

Reports To:

Client Services Delivery Manager


Head Office, York House, 68-70 London Road, Newbury RG14 1LA

Brief Description:

We are seeking an experienced Translation Project Manager with a minimum of 2 years’ experience to support our Translation Team from beginning of September 2016.

This is a client focused role where you’ll be responsible for the planning and execution of translation projects including the management of quality, cost, and schedules to ensure customer satisfaction.

Duties & Responsibilities:

  • Responsible for ensuring the delivery of all projects, ensuring they are on time, within budget and are compliant with company procedures and quality standards.
  • To assist the sales team with quotations, providing pre- sales process support, advice and analysis of files.
  • To manage multiple translation projects simultaneously, liaising with clients and suppliers.
  • To prepare files for translators, ensuring best project preparation and set up.
  • To assign translators to specific projects and issuing of Purchase Orders.
  • To complete a PM check on translations in line with in-house quality procedures.
  • To provide finance with the necessary information to invoice the client on completion of each project.
  • Recruitment of new translators including pre-qualification and rate negotiation.
  • To manage the relationships with the translators ensuring we are receiving best quality and price

Person Specification & Behaviour:

  • Ability to be discrete and maintain high levels of confidentiality at all times
  • Positive, enthusiastic attitude with the ability to persevere and achieve goals
  • Able to work quickly, flexibly, and effectively meeting deadlines and targets
  • Adaptable and comfortable juggling a range of tasks in a fast-moving, dynamic and change environment
  • Extremely customer focused
  • Pro-active, ability to work under own initiative without direction. The ability to prioritise and organise own workload in an effective and accurate manner, whilst working within broad guidelines
  • Willingness and ability to undertake training needed to fulfil the changing requirements of the job


  • Increased retention of existing customers
  • Increased customer satisfaction
  • Increased use of Translation Technology

Essential Knowledge & Experience:

  • A minimum of 2 years translation project management experience
  • Experience of managing complex projects
  • Previous experience of using a database and the ability to learn and implement new skills
  • Strong problem solving and negotiation skills with the ability to persuade others
  • Commercially and financially astute, with the ability to deliver projects within budget
  • Good interpersonal skills and the ability and confidence to communicate effectively both verbally and in writing
  • Excellent organisational skills and ability to pay attention to detail
  • Ability to contribute to and work effectively individually and within a team environment
  • Ability to speak a second language
  • Strong computer skills with an advanced knowledge of Microsoft Office and experience with CAT tools, in particular Trados.
  • Excellent attention to detail.
  • Time management essential to meet tight deadlines.
  • Ability to work in a deadline driven environment

Desirable Knowledge & Experience:

  • A background within customer service.
  • Knowledge of DTP packages would be desirable.
  • Knowledge of Adobe Products a distinct advantage.


Educated to degree level (or demonstrable equivalent knowledge and experience)

Other Information:

  • Full, clean current driving licence – advantageous
  • 37 hours per week but able to work outside normal hours when required
  • Travel within UK may be required

Hours of Work:

37 hours per week

Monday – Thursday:  9.00 am – 5.30 pm

Friday:  9.00 am – 5.00 pm


Competitive Salary based on experience (£20-24K)

Please forward your CV and Covering Letter to Lorraine Brown: