Identity & Passport Service

Service:	Face to face and BSL interpreting
Language:	170 foreign languages and British Sign Language
Location:	69 offices across the UK
Sector:	Government

Brief:

To provide the Identity and Passport Service with an exclusive service for face to face and BSL interpreting for 69 offices across the UK. All interpreters to be used must be security checked.

Background:

Following the inception of the Identity and Passport Service, Prestige Network was approached and asked to tender to provide face to face and British Sign Language interpreting for this new Government department. As a result of the tendering process, Prestige Network was awarded an exclusive contract to provide language services to the Identity and Passport Service. Under the terms of the contract it was stipulated that Prestige Network would make itself available to all the IPS’s 69 newly opened offices through the UK from 1 January 2007. The contract presented an opportunity for the company to demonstrate our nationwide services.

Why Prestige?

With more than 500 clients within the public sector alone, Prestige Network has a strong reputation for excellence in the delivery of language services. It was this reputation, which has been built within the public sector over the last 16 years, and our ability to provide interpreting services to any part of the UK that led the Identity and Passport Service to award Prestige Network their exclusive contract for interpreting services.

ENGLAND

1. Bedfordshire (Bedford, Luton, Dunstable, Leighton Buzzard, Biggleswade, Sandy)

2. Berkshire (Reading, Bracknell, Maidenhead, Newbury, Windsor, Wokingham, Abingdon)

3. Buckinghamshire (Aylesbury, Milton Keynes, Slough, Buckingham, High Wycombe)

4. Cambridgeshire (Cambridge, Wisbech, Ely, March, Whittlesey, Chatteris, Linton)

5. Cheshire (Chester, Stockport, Birkenhead, Wallasey, Runcorn, Macclesfield, Crewe)

6. Cornwall (Bodmin, Truro, Camborne, Redruth, St. Austell, Falmouth, Penzance, Newquay)

7. Cumberland (Carlisle, Whitehaven, Workington, Penrith, Keswick, Brampton)

8. Derbyshire (Derby, Chesterfield, Ilkeston, Swadlincote, Buxton, Matlock, Ashbourne)

9. Devon (Exeter, Plymouth, Torquay, Paignton, Barnstaple, Tiverton, Newton Abbot, Tavistock)

10. Dorset (Dorchester, Poole, Weymouth, Sherborne, Wimborne Minster, Shaftesbury)

11. Durham (Durham, Sunderland, Stockton-on-Tees, Darlington, Hartlepool, Gateshead, Washington)

12. Essex (Chelmsford, Basildon, Romford, Southend, Colcheter, Harlow, Brentwood, West Ham)

13. Gloucestershire (Gloucester, Bristol, Cheltenham, Stroud, Cirencester, Tewkesbury)

14. Hampshire (Winchester, Southampton, Portsmouth, Bournemouth, Basingstoke, Newport)

15. Herefordshire (Hereford, Ross-on-Wye, Leominster, Ledbury, Bromyard, Kington)

16. Hertfordshire (Hertford, Watford, St. Albans, Hemel Hempstead, Stevenage, Hatfield)

17. Huntingdonshire (Huntingdon, St. Ives, St. Neots, Ramsey, Yaxley)

18. Kent (Maidstone, Canterbury, Bromley, Rochester, Margate, Folkestone, Dover, Greenwich)

19. Lancashire (Lancaster, Liverpool, Manchester, Preston, Bolton, Warrington, Barrow-in-Furness)

20. Leicestershire (Leicester, Loughborough, Hinckley, Melton Mowbray, Coalville, Lutterworth)

21. Lincolnshire (Lincoln, Grimsby, Scunthorpe, Boston, Grantham, Stamford, Skegness, Louth)

22. Middlesex (City of London, Harrow, Enfield, Staines, Ealing, Potters Bar, Westminster )

23. Norfolk (Norwich, Great Yarmouth, King's Lynn, Dereham, Cromer, Hunstanton)

24. Northamptonshire (Northampton, Peterborough, Corby, Kettering, Wellingborough)

25. Northumberland (Alnwick, Newcastle-upon-Tyne, Morpeth, Hexham, Berwick-upon-Tweed)

26. Nottinghamshire (Nottingham, Mansfield, Worksop, Newark, Retford, Southwell)

27. Oxfordshire (Oxford, Banbury, Witney, Bicester, Henley-on-Thames, Carterton, Thame)

28. Rutland (Oakham, Uppingham. Cottesmore)

29. Shropshire (Shrewsbury, Telford, Oswestry, Bridgnorth, Whitchurch, Market Drayton, Ludlow)

30. Somerset (Taunton, Bath, Weston-super-Mare, Yeovil, Bridgwater, Wells, Glastonbury)

31. Staffordshire (Stafford, Stoke-on-Trent, Wolverhampton, Walsall, Cannock, Lichfield)

32. Suffolk (Ipswich, Bury St. Edmunds, Lowestoft, Felixstowe, Sudbury, Haverhill, Bungay)

33. Surrey (Guildford, Croydon, Woking, Sutton, Kingston-on-Thames, Wandsworth, Wimbledon, Brixton)

34. Sussex (Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham)

35. Warwickshire (Warwick, Birmingham, Coventry, Nuneaton, Rugby, Solihull, Stratford-upon-Avon)

36. Westmorland (Appleby, Kendal, Windermere, Ambleside, Kirkby Lonsdale)

37. Wiltshire (Trowbridge, Salisbury, Swindon, Chippenham, Devizes, Marlborough, Warminster)

38. Worcestershire (Worcester, Dudley, Kidderminster, Stourbridge, Halesowen, Malvern, Evesham)

39. Yorkshire

North Riding (Northallerton, Middlesbrough, Scarborough, Whitby)

East Riding (Beverley, Hull, Bridlington, Driffield, Hornsea, Filey)

West Riding (Wakefield, Leeds, Sheffield, Bradford, Halifax, Harrogate)

York (within the Walls)

WALES

40. Anglesey/Sir Fon (Beaumaris, Holyhead, Llangefni, Amlwch, Menai Bridge)

41. Brecknockshire/Sir Frycheiniog (Brecon, Builth Wells, Hay-on-Wye, Talgarth, Llanwrtwd Wells)

42. Caernarfonshire/Sir Gaernarfon (Caernarfon, Bangor, Llandudno, Conwy, Pwllheli, Porthmadog)

43. Carmarthenshire/Sir Gaerfyrddin (Carmarthen, Llanelli, Ammanford, Llandovery, Kidwelly, St. Clears)

44. Cardiganshire/Ceredigion (Cardigan, Aberystwyth, Lampeter, New Quay, Tregaron)

45. Denbighshire/Sir Ddinbych (Denbigh, Wrexham, Ruthin, Abergele, Llangollen)

46. Flintshire/Sir Fflint (Mold, Flint, Rhyl, Prestatyn, Connah's Quay, Holywell, Buckley, St. Asaph)

47. Glamorgan/Morgannwg (Cardiff, Swansea, Merthyr Tydfil, Barry, Caerphilly, Bridgend, Neath, Pontypridd)

48. Merioneth/Meirionnydd (Dolgellau, Bala, Tywyn, Blaenau Ffestiniog, Barmouth, Harlech)

49. Monmouthshire/Sir Fynwy (Monmouth, Newport, Blackwood, Cwmbran, Abergavenny, Chepstow, Tredegar)

50. Montgomeryshire/Sir Drefaldwyn (Montgomery, Newtown, Welshpool, Machynlleth, Llanidloes)

51. Pembrokeshire/Sir Benfro (Pembroke, Milford Haven, Haverfordwest, Fishguard, Tenby, St. David's)

52. Radnorshire/Sir Faesyfed (Presteigne, Llandrindod Wells, Knighton, Rhayader, New Radnor)

SCOTLAND

53. Aberdeenshire (Aberdeen, Peterhead, Fraserburgh, Inverurie, Huntley, Ellon, Turriff)

54. Angus/Forfarshire (Forfar, Dundee, Arbroath, Brechin, Montrose, Carnoustie, Kirriemuir)

55. Argyllshire (Inveraray, Oban, Dunoon, Campbeltown, Lochgilphead, Tobermory)

56. Ayrshire (Ayr, Kilmarnock, Irvine, Saltcoats, Kilwinning, Largs, Troon, Cumnock)

57. Banffshire (Banff, Buckie, Keith, Macduff, Portsoy, Dufftown)

58. Berwickshire (Greenlaw, Duns, Eyemouth, Lauder, Coldstream)

59. Buteshire (Rothesay, Millport, Brodick, Lochranza)

60. Cromartyshire (Cromarty, Ullapool)

61. Caithness (Wick, Thurso, Halkirk, Castletown)

62. Clackmannanshire (Clackmannan, Alloa, Tillicoultry, Tullibody)

63. Dumfriesshire (Dumfries, Annan, Lockerbie, Moffat, Sanquhar, Langholm, Gretna)

64. Dunbartonshire/Dumbartonshire (Dumbarton, Clydebank, Cumbernauld, Helensburgh, Alexandria, Kirkintilloch)

65. East Lothian/Haddingtonshire (Haddington, North Berwick, Dunbar, Tranent, East Linton)

66. Fife (Cupar, Dunfermline, Glenrothes, Kirkcaldy, St. Andrews, Cowdenbeath, Burntisland)

67. Inverness-shire (Inverness, Fort William, Kingussie, Newtonmore, Portree)

68. Kincardineshire (Stonehaven, Banchory, Laurencekirk, Inverbervie)

69. Kinross-shire (Kinross, Milnathort)

70. Kirkcudbrightshire (Kircudbright, Castle Douglas, Dalbeattie, New Galloway)

71. Lanarkshire (Lanark, Glasgow, East Kilbride, Hamilton, Motherwell, Coatbridge, Carluke)

72. Midlothian/Edinburghshire (Edinburgh, Musselburgh, Penicuik, Dalkeith, Bonnyrigg)

73. Morayshire (Elgin, Forres, Rothes, Lossiemouth, Fochabers)

74. Nairnshire (Nairn, Auldearn, Cawdor, Ferness)

75. Orkney (Kirkwall, Sromness, Balfour)

76. Peeblesshire (Peebles, Innerleithen, West Linton)

77. Perthshire (Perth, Crieff, Pitlochry, Callander, Blairgowrie, Rattray, Coupar Angus, Kincardine)

78. Renfrewshire (Renfrew, Paisley, Greenock, Johnstone, Port Glasgow, Barrhead, Kilmalcolm)

79. Ross-shire (Dingwall, Stornaway, Tain, Alness, Invergorden)

80. Roxburghshire (Jedburgh, Hawick, Kelso, Melrose, Roxburgh)

81. Selkirkshire (Selkirk, Clovenfords, Galashiels)

82. Shetland (Lerwick, Scalloway, Baltasound)

83. Stirlingshire (Stirling, Falkirk, Grangemouth, Kilsyth, Bridge of Allan, Denny, Alva)

84. Sutherland (Dornoch, Helmsdale, Brora, Golspie, Lairg, Durness, Tongue)

85. West Lothian/Linlithgowshire (Linlithgow, Livingston, Bo'ness, Broxburn, Whitburn, Armadale, Bathgate)

86. Wigtownshire (Wigtown, Stranraer, Newton Stewart, Whithorn)