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Privacy and Data Protection:

 

Through your employment with the Company, personal data will come into your knowledge, possession or control.  In relation to such personal data (excluding personal data contained in a personal communications) whether you are working at the Company’s premises or working remotely, you must:

 

            keep them secret and confidential you must not disclose them to any other           person unless authorised to do so by the Company.  If in doubt ask your      supervisor or manager.

 

            Familiarise yourself with the Company’s data protection Policy a copy of which   can be obtained from the Personnel Department.

 

            Process personal data strictly in accordance with the Data Protection Act 1988

            the Company’s data protection policy and other policies and procedures    issued by the Company; and

 

            Not make personal or other inappropriate remarks about customers or        colleagues on manual files or computer records since the subject of such      remarks has a right to see information the Company holds on that individual.

 

            The Company views any breach of the Data Protection Act 1988, and our data     protection policy as gross misconduct which may lead to summary dismissal   under our disciplinary procedure.

 

            If you make or encourage another person to make an unauthorised disclosure    knowingly or recklessly you may be held criminally liable.

 

 



Data Protection (Privacy Policy)

 

Prestige Network we are committed to protecting your data and privacy. So we have published this data protection guide to ensure that you are fully aware of how and why we collect information from you, to whom such information is disclosed and what your rights are.

  1. What information do we collect and how do we obtain it?

We receive information when you complete any of the forms on our website.

To complete your request we need to know your name, email address, telephone number and if applicable, company details.

By completing any of our online forms, you are consenting to the collection, processing and use of this information by Prestige Network.

  1. How do we use your information?

We may use your information as follows:

                      I.    To produce your quotation and provide our services.

                    II.    Monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

                   III.    We may occasionally notify you about enhancements to our services such as; functionality changes to the website, new services and special features and offers.

                  IV.    The information we hold about you may be used to analyse your browsing preferences as part of our marketing programme. This may help us to select and tailor products, services or promotions we think you will be interested in.

 

 

  1. How do we protect your information?

Prestige Network is compliant with the following: UK Data Protection Act 1998.

We protect your information in the following ways:

                      I.    We will not request information which is excessive for our purposes.

                    II.    Try, with your assistance, to keep any information we hold about you up to date and accurate

                   III.    Delete any information which we hold about you which is no longer relevant.

                  IV.    Protect your data against unauthorised use. We follow strict security procedures in the storage and disclosure of information, which you have given to us, to prevent unauthorised access.

 

  1. Receipt of Information

If you do not want to continue to be contacted by Prestige Network, please write to:

Prestige Network Limited

8 Thatcham Business Village

Colthrop

Thatcham

RG19 4LW

 

You may continue to receive communications on route to you for a short period of time while your suppression is being processed. You have the right to see personal information which is held about you or your company upon written request.

 

 

You can request to review the personal information we hold about you and ask us to change or delete any of this information.

A readable copy of the personal data which is held on file will be provided, within a month at an administration cost of GBP 10.00. Proof of identity shall be required beforehand. You can do this by contacting us by email or post at the address shown above.

  
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Customer Feedback





St. Anthony Prep School
"I am delighted with the service you have provided and will recommend your company to fellow bursars who may need a translation service."

Bursar


BBC - Tribe Programme
"I just wanted to send you a note to say how absolutely delighted we have been with Alexander today. He's done a fantastic job for us. So very professional and with a real understanding of how we wanted the programme to turn out. We really cant thank him enough.

Really, we cant begin to tell you how pleased we've been with everything."

Production Team Assistant


St. Annes Primary Care Centre,
"I used one of your interpreters today. I found her very helpful and pleasant and all done in a professional manner.

I could tell the patient was put at ease by her caring nature and the visit went extremely well with all relevant information passed on."

Technical Instructor


Royal Victoria Infirmary,
"I would like to congratulate Prestige Network for being efficient and friendly, which is a winning combination. Efficiency is vital if you are planning a project and relying on an outside agency to provide a major part of the work. In my experience, it was our side that failed to work while Prestige delivered on time. But for me, it is the friendliness that makes the difference. I work with many people and organisations on a number of different projects. When there is humour and enjoyable exchange, the communication becomes a pleasure and work is not such a bad place to be. It takes no extra time but adds immeasurably to the success of the job. And good luck to Prestige for the future."

Parent Education Coordinator


CSV
"Many thanks for the work you have already carried out for our Talking Information Project. This was a pilot project to test the effectiveness of providing information in other languages on audio tape. The project is currently being evaluated and will need further funding if it is to continue. The evaluation report suggests that the pilot has been successful, but we will need some mainstream funding from the local PCT if we are to extend it."

Development Worker


English Churches Housing Group
"I am writing to express my thanks on behalf of English Churches Housing Group for the prompt and efficient service you provided us with yesterday. I was very impressed with the speed at which you managed to confirm the services of a Somali translator for us given that it was such short notice. Thank you once again, I am sure that we will be using your services again."


Westminster Primary Care Trust
"Thank you for the PDF files you sent through. I have been in touch with our designer who is happy with the format. Many thanks for your quick response."


Leicestershire County Council
"…may I take this opportunity to thank you for the excellent service I have received from your company in translating information for Leicestershire County Council."

Language Coordinator


City of York Council
"Personally, I would be happy to use Prestige Network again for a less pressurised project in the future as I am very happy with the final documents. I am sorry that the deadline was so tight this time around, hopefully we'll have more warning next time!"


Croydon Council
"...excellent service as usual..."


Scottish Refugee Council
"Thanks very much for sending that through so quickly."


CPS Cheshire
"I will know where to come in the future if I need any more translating. Great job!!!"


Reading Borough Council
"Thank you very much, the size is just about right for the space I have in the newsletter. Many thanks for your quick response and I certainly hope to use you in the future."

Regeneration Officer


Kettering Borough Council
"Excellent Service".